‹‹ Return to help index

When will my order ship?
  Essilor Instruments USA makes every effort to ship your order as soon as possible. Items in stock are shipped within 1-2 business days of receipt of order. Items that are shipped direct from the manufacturer may have longer delivery times. Orders may ship in multiple boxes and arrive separately. Some items may not be available in all areas or via expedited methods. If there are any problems with your order, you will receive an email from us with further details. If you registered during the checkout process, you can check the status of your order by selecting the "Order Status" link in the top menu. To login, you will need your email address and the password you established.  

Once shipped, the delivery time is based upon the product you ordered and the shipping method you chose during checkout.
What are the shipping rates?
 

All our packages (weight permitting) are shipped via UPS. Our shipping rates are automatically calculated and presented to you before purchasing. For any international shipments, we do not provide or pay customs duties or taxes. The purchaser is liable for these where applicable.

Once shipped, the delivery time is based upon the product you ordered and the shipping method you chose during checkout. 

Shipping charges vary by destination, shipping method, weight, and package dimensions. Shipping and handling (S&H) will be added to your order when you check out.

We offer the following shipping methods (where available):

UPS Standard Ground
Get guaranteed, date-scheduled, cost-effective delivery for commercial and residential shipments.

Benefits are:

  • Prompt, dependable, cost-effective shipping
  • With guaranteed delivery, know in advance when your shipment will arrive
  • An economical choice for all of your routine shipments


UPS 3 Day Select

Guaranteed commitment of delivery by the end of the third business day, once shipped.

Benefits are:

  • An ideal mix of economy and guaranteed delivery
  • Perfect for less time-sensitive shipments
  • Three free delivery attempts


UPS 2nd Day Air

Select this alternative to overnight shipping when you have the flexibility to allow an extra day.

Benefits are:

  • Delivery by the end of the second business day

Free Shipping

Any items that have shipping included will ship Standard Ground.

International Shipping?
 

Sorry, we do not offer international shipping outside the United States.