| Has my order shipped? | |
| Once shipped, you will receive a shipping confirmation email from us. You may also click the "Order Status" or "My Account" link in the main menu to check your order status. | |
| How do I track my order? | |
| Click the "Order Status" link in the main menu to track your order. You can then click the order details to view more information for each specific order. | |
| Can I get a copy of my order/invoice? | |
| Click the "Order Status" link at the top of our site to review your orders. Click "Order Details" to view the full order information. You may then print your invoice using the link at the top right. | |
| How do I use a coupon? | |
| After adding all items to your cart, proceed to the checkout area. You can enter your coupon code at Step 4: Order Confirmation (on the right-hand side) and click apply. | |
| Can you ship internationally? | |
| At this time, we do not ship internationally. | |
| How can I re-order the same items? | |
| Click the "Order Status" link at the top of our site. When viewing your orders, simply click the "Re-Order" button to place the same order again. If you have further questions, please contact customer service. | |
| Must I pay Sales Tax? | |
| Sales tax is calculated automatically based on the shipping destination. | |
