Pricing & Billing

Do I have to pay sales tax?
	We only collect a sales tax of 7% from customers located in Illinois. For customers outside of Illinois please consult your tax advisor if you have any queries.
I have a question on my charges.
	Click the "Order Status" link at the top of our site to review your orders. You may compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service.
I need a copy of my receipt/invoice.
	Click the "Order Status" link at the top of our site to review your orders. Click the "Order Details" to view the full order information. You may then print out your invoice using the link at the top right. If you have further questions or concerns, please contact customer service at (800) 597 7152.
When will my credit appear on my account?
	Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
	Your credit card will be charged within 24 hours prior to shipment of your item(s).